How to add an operator on an Official Account

1. What is an operator in WeChat console? What is the difference between the ‘Administrator’ role and the ‘Operator’ role

An operator is a user who has access to WeChat backend to operate an Official Account.

A user added as an operator is able to login to WeChat Official Account administration panel without the assistance of the Administrator.

‘Operator’ role of a WeChat Account is different from the ‘Administrator’ role defined when creating the public account.

The person behind the ‘Administrator’ role must be a Chinese citizen. This role is held by the individual who was set as during the Official Account registration process.

He/she should be in full cooperation with the organization that owns the Official Account as he/she is the only one to be able to confirm newly added operator by scanning a QR code (See Step 4 of the guide as below 👇👇👇👇)

The person who is assigned to ‘Administration’ is the only one with the following permission:

  • add other operators
  • reset your developer AppSecret
  • transfer ‘Administrator’ role – change the person assign to this role
  • a few other actions

As a non-Chinese citizen and account owner, in order to control your access to your WeChat administration backend, you need to add yourself as an operator after registration.

2. Prerequisites to add a new ‘Operator’

The person you want to add in the backend ‘Operator’ list must:

  • subscribe to the Official Account
  • have his personal WeChat account linked to a bank card

3. Step-by-Step Guide to add an operator from WeChat administration console

Time needed: 10 minutes.

Please find as below the process on how to add operators

  1. Login to https://mp.weixin.qq.com

    Login to WeChat backend with the user specific credentials

  2. Go to 设置 > 安全中心 > 管理员微信号 > 详情 > 绑定运营者微信号

    Go to Settings > Details
    wechat backend add operator

  3. Click on the green Call-To-Action to add an operator

    A pop-up will appear to select a user you would like to add with the ‘Operator’ role.
    WeChat open official account add operator

  4. Type the user ID that you want to authorize to access the WeChat backend as an operator from among your account followers

    Can add up to five long-term operators and up to twenty short-term operators (one-month expiration)

  5. Your administrator needs to scan a QR code to confirm the newly added operator

    Without administrator approval, no operator can be added.

  6. The user will receive a validation message on his WeChat feed

    She/he needs to validate the access within 24h.

One personal WeChat account can be an operator for up to five WeChat Official Accounts.

Updated on 2019-06-27

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